Once the sidewalk and top curbs have been installed in front of your lot, grading and sodding can begin. These elements are essential to ensure proper drainage on your lot.

Yes! As hardwood is a natural material, it can be affected by humidity changes in the home. The gaps in your floor are there by design to allow for the natural patterns of expansion and contraction that every hardwood floor goes through.

No two pieces of quartz are ever totally alike. As such, every quartz countertop will always be unique in its markings and vein patterns.

Yes! We provide a touch up kit at time of closing.

Your bathroom and outdoor outlets are on a “ground fault” interrupter for your safety; they will disconnect if the current is interrupted. These outlets are wired together, so if one is not working, locate the one with the tripped light on and press the centre button on the front face to reset.

Your kitchen sink does not require caulking. It is installed with a gasket under the edge which will prevent leakage under normal use.

Generally, a soft cloth, mild detergent (such as dish soap) and water will clean your quartz countertop.

Although quartz is very hard, some of the minerals in it are soft and can be damaged.

Your home is equipped with outside hose bibs which are self-draining and freeze-proof, BUT in order for this fixture to be effective YOU MUST REMOVE HOSES during cold weather, and especially before freezing weather. If a hose bib or flow diverter is left attached, the water that remains in the hose and hose bib can freeze and expand back into the pipe, causing a break in the line.

To prevent any possibility of pipes or sprinklers freezing, the temperature should be set at a minimum of 17.5 degrees Celsius.

HRV stands for Heat Recovery Ventilator. Your home HRV improves climate control and provides fresh air. Needs to be on 24/7.

There are actually two kinds of reusable filters in an HRV unit. Foam pre-filters should be cleaned every two to three months and the rigid core filter should be cleaned once a year.

Window condensation is caused by high humidity in your home. Simply lowering the humidity by using your home dehumidifier will reduce the condensation on your windows.

For more information regarding moisture, air, and condensation please see the CMHC Guide: https://www.agency.coop/resources/cmhc-guidemoisture-and-air

Water your sod for about 2 hours a day for the first several weeks, especially in extremely hot weather. During this early time, you want to water your sod until it is soaking. Afterwards you can water it as you would any normal lawn.

We strongly recommend that you compile all deficiencies on one list to ensure that no items are overlooked. If an urgent deficiency is discovered that requires immediate attention, please email sam@casamorra.com or refer to your emergency procedures for assistance outside of normal business hours.

This is how we ensure that none of your requests are overlooked, so that we can resolve any issues to your satisfaction.

Service appointments are available on weekdays from 8 am to 4 pm. We are unable to accommodate service appointments on evenings or weekends.

You can contact Canada Post at 1-866-607-6301 or submit a request on their website at www.canadapost.ca

Please refer to the warranty section of this Homeowner’s Manual or visit Tarion’s website at www.tarion.com for a full account of what is covered by your warranties.